FIX: Error message when you run an MDX query that uses the NON EMPTY keyword in SQL Server 2005 Analysis Services: "Errors in the OLAP storage engine" or "Internal error"

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BUG #: 389 (SQL Hotfix)
Microsoft distributes Microsoft SQL Server 2005 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release.
This article describes the following about this hotfix release:
  • The issues that are fixed by the hotfix package
  • The prerequisites for installing the hotfix package
  • Whether you must restart the computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes
  • The files that are contained in the hotfix package
Consider the following scenario. In Microsoft SQL Server 2005 Analysis Services, you run a Multidimensional Expressions (MDX) query. This MDX query uses the NON EMPTY keyword to remove empty members from one axis of a query or from more than one axis of a query. In this scenario, the query is unsuccessful, and you receive one of the following error messages:
Error message 1
Errors in the OLAP storage engine: Either you do not have permission to access the specified member, or the specified member does not exist.
Error message 2
Internal error: An unexpected exception occurred.
Additionally, Analysis Services closes unexpectedly. You experience this problem if one or more of the dimensions in the OLAP cube that you query contain placeholder members.

Service pack information

To resolve this problem, obtain the latest service pack for SQL Server 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
913089 How to obtain the latest service pack for SQL Server 2005

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To apply this hotfix, you must have Analysis Services installed on the computer.

Restart information

Typically, you do not have to restart the computer after you apply this hotfix. However, you may have to restart the computer after you apply this hotfix if Microsoft Windows Installer must replace files that are being used. Therefore, we recommend that you exit all Analysis Services tools and all Analysis Services clients. This includes Microsoft Internet Information Services if the computer is configured to provide HTTP access. Additionally, if you apply this hotfix on a named instance of SQL Server, we recommend that you stop the SQL Server Browser service before you apply this hotfix.

Registry information

You do not have to change the registry.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
SQL Server 2005 Analysis Services, 32-bit versions
File nameFile versionFile sizeDateTimePlatform
SQL Server 2005 Analysis Services, 64-bit x64 version
File nameFile versionFile sizeDateTimePlatform
SQL Server 2005 Analysis Services, Itanium-architecture version
File nameFile versionFile sizeDateTimePlatform
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in SQL Server 2005 Service Pack 1.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 915085 - Last Review: 01/17/2015 13:31:53 - Revision: 2.0

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