You are currently offline, waiting for your internet to reconnect

Error message when you use Microsoft Dynamics CRM 3.0: "Buffer overrun detected!"

This article has been archived. It is offered "as is" and will no longer be updated.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
When you use Microsoft Dynamics CRM 3.0, you receive an error message that resembles the following:
Microsoft Visual C++ Runtime Library
Buffer overrun detected!
Program: c:\windows\system32\inetsrv\w3wp.exe
A buffer overrun has been detected which has corrupted the program’s internal state. The program cannot safely continue execution and must now be terminated.
Note This scenario occurs on a computer that is running Microsoft Internet Information Services 6 (IIS 6). If you are running Internet Information Services 5 (IIS 5), the error references the inetinfo.exe file.

Microsoft has conducted an investigation into the cause of this error, and we can confirm that this overrun is not exploitable. Therefore, this error does not expose any security vulnerability.
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815 Update Rollup 1 is available for Microsoft Dynamics CRM 3.0
For information about performance tuning for CRM 3.0, see the following white paper:

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Article ID: 915343 - Last Review: 12/09/2015 04:50:27 - Revision: 3.2

Microsoft CRM 3.0

  • kbnosurvey kbarchive kbbug kbqfe kbhotfixserver kbfix kbmbsmigrate KB915343