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You cannot install software update 898461 in Windows XP

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
When you use Automatic Updates or the Windows Update Web site to try to install software update 898461 in Microsoft Windows XP, the installation fails. The Windows Update History log shows that the update installation was canceled.
This issue can occur if there is a problem with the Spupdsvc.exe file. The path of the file is %windir%:\Windows\System32\Spupdsvc.exe.

Note %windir% is a placeholder for the folder where Windows is installed.
To resolve this issue, rename the Spupdsvc.exe file to a different file name, such as SpupdsvcOld.exe.

Article ID: 916246 - Last Review: 12/09/2015 04:59:55 - Revision: 1.1

Microsoft Windows XP Home Edition, Microsoft Windows XP Professional

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