Article ID: 916375 - View products that this article applies to.
This article describes how to delete a Groove account when you can no longer log on to it.
To delete an account within Groove, you must be able to supply the password for that account. The only way around this restriction is to delete all the Groove data from your computer. This procedure also deletes the current account and workspaces.
You do not have to delete an inaccessible account. However, if an account still receives frequent notification messages, you may want to delete it.
You can preserve your current valid account and the workspaces so that you can restore them after you delete the local data. To do this, use one of the following methods.
Method 1: Save and restore data by using multiple computersIf you have two computers available, the easiest and most complete way to preserve your data is to use the multiple computers method. When you use this method, you copy the account and the workspaces onto a second computer. Then, you clean the account and the workspaces off the computer that has the old account. Then, you restore the account and the workspaces to the first computer.
To do this, follow these steps:
Method 2: Save the account and the workspaces that you want to backup filesYou can save the account and the workspaces that you want to backup files.
Note Make sure that you save those workspaces in which you are the only member. For more information about how to preserve and to restore data by using backup files, click the following article number to view the article in the Microsoft Knowledge Base:
907230Note When you create an account backup file, that file contains contains your preferences, your settings, your contacts, and information about your workspaces. The file does not contain the workspace data. If you do not use the multiple computers option, you must be reinvited to the workspaces by other members to see changes to those workspaces. If you are the only member of a workspace, you must save that workspace as an archive and then restore the workspace.
(https://support.microsoft.com/kb/907230/ )How to back up accounts and workspaces in Groove
Article ID: 916375 - Last Review: January 22, 2008 - Revision: 4.0