Article ID: 916770
This article has been archived. It is offered "as is" and will no longer be updated.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
Consider the following scenario. You install the Turkish version of Microsoft Dynamics CRM 3.0 on a computer that is also running Microsoft SQL Server. You then try to export customizations for a custom entity. In this scenario, you cannot export the customizations. Additionally, you receive the following error message in the Web browser:
<?xml version="1.0" ?> <error xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <code>0x80040216</code> <displaytitle>Beklenmeyen Hata</displaytitle> <displaytext>Bir hata oluştu. Daha fazla bilgi için sistem yöneticinize başvurun.</displaytext> <description>An unexpected error occurred.</description> <file>Not available</file> <line>Not available</line> <details>Not available</details> <requesturl>http://kacrmtest/_grid/cmds/dlg_exportcustomizations.aspx</requesturl> <type>Platform</type> <source>XML</source> <stacktrace /> </error>
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/922815/ )Update Rollup 1 is available for Microsoft Dynamics CRM 3.0
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards