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A signature does not retain the font or the color that you specified in Outlook

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
When you create a signature in Microsoft Outlook, the signature does not retain the font or the color that you specified.

For example, the signature may appear in the Times New Roman font and in the black color regardless of which font and color you specified when you created the signature.
CAUSE
This issue may occur when you use Microsoft Word to modify e-mail messages.
WORKAROUND
To work around this issue, follow these steps:
  1. Create a new e-mail message in Outlook. The new e-mail message should open in Word.
  2. On the Tools menu, click Options.
  3. Click the General tab.
  4. Click Web Options.
  5. Click the Fonts tab.
  6. In the Proportional font box, click to select a font other than Times New Roman.
  7. Click OK to close the Web Options dialog box.
  8. Click OK to close the Options dialog box.
  9. Close the new e-mail message and exit Word.
When you create a signature in Outlook, the font and color that you specify should now be saved.

Note After you verify that this issue has been resolved in Outlook, you can reset the font in the Proportional font box to Times New Roman.
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Article ID: 916791 - Last Review: 04/06/2006 20:41:56 - Revision: 1.2

  • Microsoft Office Word 2003
  • Microsoft Word 2002 Standard Edition
  • Microsoft Word 2000 Standard Edition
  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
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