This article has been archived. It is offered "as is" and will no longer be updated.
For a Microsoft Office 2003 version of this article, see 915058.
Microsoft has released the Office XP post-Service Pack 3 hotfix package for Microsoft Office XP.
This article describes the following items about the hotfix package:
The issues that the hotfix package fixes.
The prerequisites for installing the hotfix package.
Whether you must restart your computer after you install the hotfix package.
Whether the hotfix package is replaced by any other hotfix package.
Whether you must make any registry changes.
The files that the hotfix package contains.
This article describes the Office XP issue that is fixed in the hotfix package that is dated March 31, 2006.
Issues that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
When you open a document in an Office XP program, a recent shortcut is created in the following folder:
drive:\Documents and Settings\ username \Application Data\Microsoft\Office\Recent
When you use a roaming profile, and when you log on or log off the roaming profile, the recent shortcut may not be copied successfully.
This problem occurs when an Office XP program creates a recent shortcut that contains an invalid character, such as a colon (:), in the extended stream information. The resultant recent shortcut is 0 kilobytes (KB) in file size. Additionally, the shortcut is not copied by the roaming profile process.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The following list contains prerequisites for the hotfix package:
To apply the hotfix, you must have Microsoft Office XP Service Pack 3 (SP3) installed. For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 Description of Microsoft Office XP Service Pack 3
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.
Hotfix file information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.
The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Windows Installer .msp file information
After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.
For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Microsoft Office XP Standard Edition, Microsoft Office XP Small Business Edition, Microsoft Access 2002 Standard Edition, Microsoft Excel 2002 Standard Edition, Microsoft FrontPage 2002 Standard Edition, Microsoft Outlook 2002 Standard Edition, Microsoft PowerPoint 2002 Standard Edition, Microsoft Publisher 2002 Standard Edition, Microsoft Word 2002