Article ID: 917718 - View products that this article applies to.
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After you rename and then restart a computer that is running Microsoft Internet Security and Acceleration (ISA) Server 2004, the ISA Server Control service (Mspadmin.exe) may not start. An event that resembles the following may be logged in the Application event log:
Event Type: Error
To resolve this problem, install the following hotfix as appropriate for your situation:
To work around this problem, rename the computer by using a name that contains fewer characters than the current computer name. For example, if the current computer name is 123456, rename the computer to 12345.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 917718 - Last Review: January 16, 2015 - Revision: 2.0