Error message when you try to validate Microsoft Office by using Office Genuine Advantage: "Trial version detected"

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
The Office Genuine Advantage (“OGA”) program has been retired. For more information about the benefits of genuine Office, please visit the following website:

When you try to use Office Genuine Advantage to validate a Microsoft Office product that is listed in the "Applies to" section, validation fails. Additionally, you receive one or both of the following error messages:
Error message 1
Trial version detected
Error message 2
Error code:0x8018102
This issue occurs when the product that you are trying to validate is not a full version. The following trial versions are licensed temporarily for evaluation.

Microsoft Office 2003 trial products

  • Microsoft Office Professional Edition 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft FrontPage 2003
  • Microsoft InfoPath 2003
  • Microsoft OneNote 2003
  • Microsoft Project Standard 2003
  • Microsoft Publisher 2003
  • Microsoft Visio 2003

Microsoft Office XP trial products

  • Microsoft Office XP Professional
  • Microsoft Office XP Standard
  • Microsoft FrontPage 2002
  • Microsoft Project 2002
  • Microsoft Visio Standard 2002
  • Microsoft Visio Professional 2002
To resolve this issue, upgrade the trial version of Office to a full version.
Off2003 Office2003 Offxp OfficeXP FP2003IP2003 ON2003 PRJ2003 PUB2003 VISIO2003

Article ID: 918002 - Last Review: 10/26/2013 09:45:00 - Revision: 5.0

  • Microsoft Office Professional Edition 2003
  • Microsoft Office Small Business Management Edition 2006
  • Microsoft Office Access 2003
  • Microsoft Office OneNote 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office Outlook 2003 with Business Contact Manager
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Project Standard 2003
  • Microsoft Office Project Professional 2003
  • Microsoft Office Visio Professional 2003
  • Microsoft Office XP Standard Edition
  • Microsoft Access 2002 Standard Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft FrontPage 2002 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Project 2002 Professional Edition
  • Microsoft Publisher 2002 Standard Edition
  • Microsoft Visio 2002 Professional Edition
  • Microsoft Visio 2002 Standard Edition
  • Microsoft Word 2002
  • Microsoft Office Genuine Advantage
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