Article ID: 918593 - View products that this article applies to.
When you try to save a document in Microsoft Office Word 2007, the document is not saved. Additionally, you receive the following error message:
Word cannot save this file because it is already open elsewhere.
This issue may occur if one of the following conditions is true:
To resolve this issue, use one of the following methods, as appropriate for your situation.
Method 1: Wait for the other document to be closed by the other userIf another document that has the same file name as the document that you are trying to save is open, wait for the other document to be closed. After this document has been closed, save the document.
Note The changes that the other user made to the other document will be lost.
Method 2: Change the file name or the location to which you want to save the documentIf you want to save the document to the same location, change the file name of the document when you save the document. Alternatively, save the document to a different location if you do not want to change the file name of the document.
Note After you save the document to a different file name or to a different location, you can use the Combine feature to merge the changes from multiple users into one document.
To use the Combine feature, follow these steps:
Method 3: Delete the temporary owner filesNote Before you use this method, you must make sure that all the documents in a specific location are not currently open by other users.
To delete owner files that remain in a specific location, follow these steps.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
Article ID: 918593 - Last Review: September 18, 2011 - Revision: 2.0