Article ID: 918766 - View products that this article applies to.
You try to open an .eml file that you previously saved to the hard disk in Microsoft Outlook Express. When you do this, the file does not open in Compose mode. Instead, the file opens in Read mode. For example, when you open an .eml file that is saved on the desktop, the file opens in Read mode.
This problem prevents you from using saved .eml files as templates. Additionally, you cannot use a saved .eml file multiple times.
This problem may occur after you install cumulative security update MS06-016 for Outlook Express.
To resolve this problem, install security update MS06-076. This security update is included in the following Microsoft Knowledge Base article:
923694Additionally, to resolve this problem, the following file is available for download from the Microsoft Download Center:
(https://support.microsoft.com/kb/923694/ )MS06-076: Cumulative security update for Outlook Express
Download the KB918766 package now.
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Release Date: April 20, 2006
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
(https://support.microsoft.com/kb/119591/ )How to obtain Microsoft support files from online services
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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Registry informationImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To enable this hotfix, edit the registry by following these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 918766 - Last Review: September 20, 2011 - Revision: 4.0