Error message when you try to import an entity in the Turkish version of Microsoft Dynamics CRM 3.0: "Reason for failure is not all instances of entity name are the same"

This article has been archived. It is offered "as is" and will no longer be updated.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
Symptoms
When you try to import an entity in the Turkish version of Microsoft Dynamics CRM 3.0, the entity is not imported. Additionally, you receive the following error message:
Import Failed and Aborted. System is reset to the original state.
Reason for failure is not all instances of entity name are the same.
Cause
This problem may occur when all the following conditions are true:
  • The entity name starts with the letter I.

    For example, this problem occurs with any of the following entity names:
    • Invoice
    • Invoicedetail
    • Incident
  • Microsoft Dynamics CRM 3.0 is running on a computer that is also running Microsoft SQL Server. That computer has a Turkish collation that is configured to be case insensitive (CI) and accent insensitive (AI).
Resolution
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815 Update Rollup 1 is available for Microsoft Dynamics CRM 3.0
More information
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
crm3 crm30 crm3.0
Properties

Article ID: 918977 - Last Review: 01/15/2015 16:39:03 - Revision: 4.0

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