Article ID: 918990 - View products that this article applies to.
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The hotfix that is discussed in this article is unavailable for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
After you change a security role or after you import a customization file in Microsoft Dynamics CRM 3.0, you experience timeouts or slow performance on the computer that is running Microsoft SQL Server. (The Microsoft Dynamics CRM databases are installed on this computer.) You may notice high CPU usage and high memory usage. This problem occurs until the role change operation is complete or until the import process is completed.
Update rollup informationThis problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2.
For more information about Microsoft Dynamics CRM 3.0 Update Rollup 2, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/922815/ )Update Rollup 2 is available for Microsoft Dynamics CRM 3.0
About the changes included in this fixAlthough you typically experience the problem that is described in the "Symptoms" section when you have more than 50 business units in Microsoft Dynamics CRM, this fix improves performance even when you have fewer than 50 business units in Microsoft Dynamics CRM.
To change the security roles, follow these steps:
927667For information about performance tuning for CRM 3.0, see the following white paper:
(https://support.microsoft.com/kb/927667/ )The Import Customizations Web page does not close as expected when you try to import customizations in Microsoft Dynamics CRM 3.0 after you install Internet Explorer 7
Optimizing the Performance of Microsoft Dynamics CRM 3.0 White PaperFor more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards