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Error message when you try to open the User Accounts item in Control Panel on a Windows XP-based computer: "Microsoft HTML Application host has encountered a problem and needs to close"

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
When you try to open the User Accounts item in Control Panel on a Microsoft Windows XP-based computer, you receive an error message that resembles the following:
Microsoft HTML Application host has encountered a problem and needs to close.
RESOLUTION
To resolve this problem, click Start, click Run, type regsvr32 mshtml.dll, and then click OK two times.
Properties

Article ID: 919751 - Last Review: 06/05/2006 20:32:12 - Revision: 1.1

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • kbtshoot KB919751
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