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Error message when you start a Windows XP-based computer: "The application or DLL C:\Windows\system32\winspool.drv is not a valid Windows image"

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
When you start a Microsoft Windows XP-based computer, you receive an error message that resembles the following:
The application or DLL C:\Windows\system32\winspool.drv is not a valid Windows image. Please check this against your installation diskette.
CAUSE
This problem occurs if the Winspool.drv file is corrupted.
RESOLUTION
To resolve this problem, follow these steps:
  1. Click Start, click Run, type %Windir%\system32, and then click OK.

    Note %Windir% represents the path of the Windows system folder. Typically, C:\Windows is the path of the Windows system folder.
  2. Right-click the Winspool.drv file, and then click Rename.
  3. Type winspool.drv.old, and then press ENTER.
  4. Restart the computer.
Properties

Article ID: 919753 - Last Review: 06/09/2006 03:19:11 - Revision: 1.1

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • kbtshoot KB919753
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