The volume dismount operation reports an error when you use a Network Appliance storage device with the Windows Server 2003 Virtual Disk Service

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you use a Network Appliance storage device together with the Microsoft Windows Server 2003 Virtual Disk Service (VDS), at least one of the following problems may occur:
  • Snapshot volumes do not mount successfully.
  • When you try to dismount a volume, the volume dismount operation reports an error. The volume dismount operation reports an error even when the volume dismounts successfully.
Resolution
To resolve this problem, install the hotfix that is mentioned in the following Microsoft Knowledge Base article:
931300 Snapshot volumes do not mount successfully or the volume dismount operation reports an error when you use a Network Appliance storage device with the Windows Server 2003 Virtual Disk Service
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
iscsi, initiator, netapps, filer
Properties

Article ID: 919757 - Last Review: 01/15/2015 16:40:17 - Revision: 3.0

  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition
  • kbnosurvey kbarchive kbPubTypeKC kbwinserv2003postsp2fix kbqfe kbexpertiseinter kbfix kbbug KB919757
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