Error message when you try to install Windows Server Update Services: "A program ran as part of the setup did not finish"

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SYMPTOMS
When you try to install Microsoft Windows Server Update Services (WSUS), the installation is unsuccessful. Additionally, you receive the following error message:
A program ran as part of the setup did not finish
Note This error message contains a grammatical error. The message should state, "A program that ran as part of the setup did not finish."
CAUSE
This problem occurs when the following conditions are true:
  • A previous attempt to install WSUS was unsuccessful.
  • The metabase backup file from this installation attempt remains on the hard disk.
.
RESOLUTION
To resolve this problem, search the hard disk for any files that have the following name:
SUS20Metabasebackup.*
Rename these files, and then run WSUS Setup again.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 920149 - Last Review: 01/16/2015 15:40:10 - Revision: 1.4

Microsoft Software Update Services 1.0

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