Client computers can no longer obtain updates from Windows Server Update Services

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You experience the following symptoms when you use Microsoft Windows Server Update Services (WSUS):
  • You have used Group Policy settings to configure the Automatic Updates feature on client computers. These computers can no longer obtain updates from the server that is running WSUS.
  • The %windir%\WindowsUpdate.log file on the client computers contains information that resembles the following:
    <date>  	<time>		 904	8d4	AU	AU setting next detection timeout to <date> <time><date>		<time>		 904	8d4	AU	  # WSUS server: http://<WSUSserver>:8530 <date>		<time>		 904	8d4	AU	  # Detection frequency: 4<date>		<time>		 904	8d4	AU	  # Approval type: Scheduled (Policy)<date>		<time>		 904	8d4	AU	  # Scheduled install day/time: Every day at 5:00<date>		<time>		 904	8d4	AU	  # Auto-install minor updates: Yes (Policy)<date>		<time>		 904	8d4	AU	  # Launching old AU client<date>		<time>		 312	13c	Misc	===========  Logging initialized (build:, tz: -0500)  ===========<date>		<time>		 312	13c	Misc	  = Process: \??\C:\WINDOWS\system32\winlogon.exe<date>		<time>		 312	13c	Misc	  = Module: C:\WINDOWS\system32\wuaueng.dll<date>		<time>		 312	13c	Shutdwn	Install at shutdown: no updates to install<date>		<time>		 312	13c	Shutdwn	FATAL: WUCheckForUpdatesAtShutdown failed, hr=8024002B
  • When you try to start the WSUSAdmin Web application on the computer that is running WSUS, you receive the following error message:
    The page cannot be found

    HTTP Error 404.
You may experience this problem if one of the following programs is installed on the computer after you install WSUS:
  • The Microsoft .NET Framework 1.0
  • The Microsoft .NET Framework 2.0
To resolve this problem, reinstall WSUS.
More information
For more information, click the following link to download the ReadMe for Windows Server Update Services file. Then, view issue 12 on page 14. For more information about how to obtain WSUS Service Pack 1 (SP1), visit the following Microsoft Web site:To obtain the WSUS SP1 Readme file, visit the following Microsoft Web site:

Article ID: 920345 - Last Review: 01/16/2015 01:59:16 - Revision: 2.0

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