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The owner of the quote, of the order, or of the invoice does not match the owner of the opportunity when you add a quote, an order, or an invoice to an opportunity in Microsoft Dynamics CRM 3.0

This article has been archived. It is offered "as is" and will no longer be updated.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
SYMPTOMS
When you add one of the following items to an opportunity in Microsoft Dynamics CRM 3.0, the owner of the item does not match the owner of the opportunity:
  • A quote
  • An order
  • An invoice
This problem occurs even though you mapped the owner field from the opportunity to the item.
RESOLUTION
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0
MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
crm3 crm30 crm3.0
Properties

Article ID: 920929 - Last Review: 01/15/2015 09:04:40 - Revision: 1.5

Microsoft Business Solutions CRM Mobile, Microsoft CRM client for Microsoft Office Outlook

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