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You cannot open Access report snapshot (.snp) files in Internet Explorer after you install Windows XP Service Pack 2

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article applies to a Microsoft Access database (.mdb) and to a Microsoft Access project (.adp).

Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
When you try to open a Microsoft Office Access 2003 report snapshot (.snp) file in Microsoft Internet Explorer, you are prompted to save the .snp file instead of opening it directly in Internet Explorer.

Note This problem occurs after you install Microsoft Windows XP Service Pack 2 (SP2) on a computer where Access 2003 is already installed.
This problem occurs because .snp files are associated with Access 2003 after you install Windows XP SP2. Originally, .snp files were associated with the Snapshot Viewer application.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, follow these steps.
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry subkey:
  3. Double-click the Content Type registry entry, and then replace the existing value with application/snapview.
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

Article ID: 921025 - Last Review: 06/27/2006 01:14:01 - Revision: 1.2

  • Microsoft Office Access 2003
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