Description of the Outlook 2002 post-Service Pack 3 hotfix package: July 20, 2006

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This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated July 20, 2006.

This article describes the following items about the hotfix package:
  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart your computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.

Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
  • Consider the following scenario. You have a Rich Text Format (RTF) e-mail message in Outlook 2002 that contains multiple attachments. One or more of the attachments that are contained in the e-mail message are blocked. Additionally, the PR_RENDERING_POSITION property for these attachments was set programmatically.

    In this scenario, the attachments may be rendered in the wrong position in the e-mail message.

    This problem may occur because the PR_RENDERING_POSITION property is used for the positioning in the attachments. However, this property should not be used. Instead, the attachment tags that are embedded in the RTF text should be used.
To resolve this problem, apply this hotfix.

Note This hotfix is intended to fix only the problem that is described in this article. This hotfix does not fix this problem when either of the following conditions is true:
  • You use Microsoft Word as your e-mail editor.
  • You send an RTF-formatted message item that is not e-mail. An example of this is a meeting request.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


This hotfix package is a post Office XP Service Pack 3 hotfix package. To install the hotfix package, you must have Office XP Service Pack 3 installed.For more information about Office XP Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP service pack

Restart information

You do not have to restart your computer after you apply this hotfix package.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File nameFile versionFile sizeDateTime
Microsoft Windows Installer .msp file information

File nameFile sizeDateTime
After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:
File nameFile versionFile sizeDateTime

Additional notes

  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article numbers to view the articles in the Microsoft Knowledge Base:
    824684 Description of the standard terminology that is used to describe Microsoft software updates
outlook2002 outlook2k2 outlookxp outlook10 ol2002 ol2k2 olxp ol10

Article ID: 921564 - Last Review: 10/21/2013 18:45:19 - Revision: 1.2

Microsoft Outlook 2002 Standard Edition

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