Article ID: 922328 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
You change the DPI setting in Microsoft Windows to Large Size (120 DPI). After you restart the computer, you may experience the following symptoms:
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.
Service pack informationThis problem is corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/870924/ )How to obtain the latest service pack for Office 2003
After you install the service pack, follow the steps that are listed in the "How to enable the hotfix" section of the article to set the
DisableScalingUpForHighDPIregistry key and to activate the hotfix.
Hotfix informationTo resolve this issue, apply this hotfix. After you enable the hotfix, the scaling range of 97 DPI to 120 DPI is disabled for Office icons. The Office icons will be clear. However, they will be visibly smaller when they are compared to menus.
How to obtain the hotfixThis issue is fixed in the Microsoft Office 2003 post-Service Pack 2 Hotfix Package that is dated July 3, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/922326/ )Description of the Office 2003 post-Service Pack 2 hotfix package: July 3, 2006
How to enable the hotfixWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To enable this hotfix, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Office 2003 Service Pack 3.
To change the DPI setting in Windows, follow these steps.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
Article ID: 922328 - Last Review: October 9, 2011 - Revision: 3.0