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You cannot turn on automatic updates when you try to configure Windows Automatic Updates in Windows XP

When you try to configure Windows Automatic Updates in Control Panel on a Microsoft Windows XP-based computer, you cannot turn on automatic updates. This problem occurs after you have applied Windows XP Service Pack 2 (SP2).
To resolve this problem, reregister the following files:
  • wuapi.dll
  • wuaueng1.dll
  • wuaueng.dll
  • wucltui.dll
  • wups.dll
  • wups2.dll
  • wuweb.dll
  • winhttp.dll
  • jscript.dll
  • urlmon.dll
To do this, follow these steps:
  1. Close Microsoft Internet Explorer.
  2. Click Start, click Run, type Regsvr32 filename, and then click OK
    Note Replace filename by using the name of the file that you are registering.
  3. When you receive the following message, click OK.
    DllRegisterServer in filename succeeded
    Note In this message, filename will reference the file that you are registering.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Article ID: 922374 - Last Review: 06/20/2014 11:41:00 - Revision: 2.0

  • kbtshoot kbprb KB922374
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