Article ID: 923196 - View products that this article applies to.
This article is intended for a beginning to intermediate computer user.You may find it easier to follow the steps if you print this article first.
When you use Windows Internet Explorer 7 to visit a Web site, you may receive an error message that states the following:
This problem occurs even though Internet Explorer 7 is the most current version of Internet Explorer.
You do not have the most current version of Internet Explorer.
The Web site supports Microsoft Internet Explorer 6 or later versions.
To resolve this problem, ask the owner of the Web site to modify it to correctly detect Internet Explorer 7.
Some Web sites are designed to identify Internet Explorer 6 as the latest version of Internet Explorer. To work around this problem, you can use the User Agent String Utility. You should use this utility only to visit Web sites that cannot recognize Internet Explorer 7. When you are finished visiting these sites, close all the Internet Explorer windows that were opened by the utility.
Step 1: Download the User Agent String Utility
To download the utility, follow these steps:
Release Date: August 4, 2006
Download the User Agent String Utility package now.
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For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
(https://support.microsoft.com/kb/119591/ )How to obtain Microsoft support files from online services
Step 2: Install the User Agent String Utility
Article ID: 923196 - Last Review: September 28, 2011 - Revision: 5.0