Help is not available for the Reports folder in the Microsoft Dynamics CRM client for Outlook

This article has been archived. It is offered "as is" and will no longer be updated.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
Symptoms
When you try to access Help for the Reports folder in the Microsoft Dynamics CRM client for Microsoft Office Outlook, Help is not available. In addition, you receive the following error message:
Help on the requested page could not be found.
Resolution
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0
More information
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Steps to reproduce the problem

  1. In the Microsoft Dynamics CRM client for Outlook, click CRM in the Reports folder,
  2. On the toolbar, click Help, and then click Help on This Page.
Properties

Article ID: 923613 - Last Review: 01/15/2015 01:22:47 - Revision: 2.0

  • Microsoft CRM client for Microsoft Office Outlook
  • kbnosurvey kbarchive kbmbsreports kbHotfixServer kbqfe kbmbsmigrate KB923613
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