Article ID: 924074 - View products that this article applies to.
If you are running Microsoft Office 2003 or Office XP, you can download and install updates so that you can open, edit, and save files that were created in newer versions of Microsoft Office, and also files that use Open XML Formats. The updates include all high priority updates from Microsoft Update
(http://update.microsoft.com)and also the Microsoft Office Compatibility Pack. The Office Compatibility Pack can also be used together with Microsoft Office Word Viewer 2003, Excel Viewer 2003, and PowerPoint Viewer 2003 to view files that are saved in the new file formats.
Note Depending on what version of Office that you are running, you must have Office 2003 Service Pack 3 (SP3) or Office XP Service Pack 3 (SP3) installed. If you are running Office 2000, you do not have to install any updates. To download Office 2003 SP3 or Office XP SP3, go to the corresponding Microsoft website:
Office 2003 SP3
Office XP SP3
Note See the "Issues that occur if Office is not fully updated" section for examples of the kinds of issues and errors that you may receive if you try to use Office 2016, 2013, 2010 or 2007 Office system documents by using earlier versions of Office programs without installing the Office Compatibility Pack and updates.
Before you install the Office Compatibility Pack, make sure that your computer has all the necessary updates. To make sure that you are ready to install the Compatibility Pack, review the following information for your version of Office.
Download and install the Compatibility PackTo open 2016, 2013, 2010 or 2007 Office System documents in Office 2003, Office XP, or Office 2000, you must install the Office Compatibility Pack. To do this, follow these steps:
See the next section, "Use 2007 or a later version Microsoft Office documents in earlier Office programs," for tips about opening and saving 2016, 2013, 2010 or 2007 Office System files in your version of Office programs.
For more information about how to install the Compatibility Pack, click the following article number to view the article in the Microsoft Knowledge Base:
923505If you received an error or the installation did not finish, see the "Additional support information" section.
(https://support.microsoft.com/kb/923505/ )How to install the Microsoft Office Compatibility Pack so that you can open and save Office Open XML formats in earlier versions of Microsoft Office
Open files that were created in 2007 Office System or a later versionAfter you install the required updates and the Compatibility Pack, you can open Microsoft Office 2016, 2013, 2010 or 2007 files in earlier versions of Office programs.
Excel 2003 and Excel 2002
PowerPoint 2003 and PowerPoint 2002
Word 2003, Word 2002, and Word 2000
Issues that occur if Office is not fully updated
If you were unable to download or install the Compatibility Pack or the updates, you might want to ask your system administrator for help. You can also use the Microsoft Customer Support Services website to find other solutions. Some services that the Microsoft Customer Support Services website provides include the following:
Article ID: 924074 - Last Review: September 23, 2015 - Revision: 17.0