FIX: Error message when you try to add a domain user to a Team Foundation group in Visual Studio 2005 Team Explorer: "Team foundation could not resolve the user or group"

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When you try to use Team Explorer to add a domain user to a team foundation group in Microsoft Visual Studio 2005 Team Foundation Server, you may receive the following error message:
Team foundation could not resolve the user or group "UserName" The user or group might be a member of a different domain or the server might not have access to that domain. Verify the domain membership of the server and any domain trusts.
This problem occurs if the organization unit settings of the domain user in the Active Directory include a special character. For example, the organizational unit settings may include one of the following special characters:
  • =
  • +
  • /
  • \
  • @
Note You use Team Explorer to access the team projects on which you are working. When you join a team project or move from one team project to another, you must update the team projects that display in Team Explorer.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

Note You must have a Visual Studio license agreement to obtain this hotfix.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


You must have Team Explorer installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes that are installed on the computer.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTime
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 924124 - Last Review: 01/17/2015 15:57:35 - Revision: 1.0

  • Microsoft Visual Studio 2005 Team Foundation
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