You cannot move email items from Inbox folder to other folders

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You cannot move certain email items from theInbox folder to other folders in your mailbox or to a .pst file, Additionally, you may receive the following error message:

Can't move the items. The item could not be moved. It was either already moved or deleted, or access was denied.

This issue occurs because the working folder for e-mail conversion was located on a slow/busy drive.
To resolve this issue, follow the steps mentioned in KB article number 822936.
  1. Start Registry Editor.
  2. Locate and then click the following key in the registry:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\ParametersSystem\Working Directory
  3. In the right-side pane, double-click Folder_Path.
  4. In the String Editor box, type the path of a folder on a faster drive, and then click OK.
  5. Close Registry Editor.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
822936 Message Flow to the Local Delivery Queue Is Very

Article ID: 924254 - Last Review: 12/09/2015 06:54:33 - Revision: 1.5

Microsoft Exchange Server 2003 Enterprise Edition, Microsoft Exchange Server 2003 Standard Edition

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