Article ID: 924271 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
You use a Microsoft Windows-based client computer to establish a Remote Desktop connection to a Microsoft Windows XP-based computer. When you log on to the Windows XP-based computer from the client computer, the session uses the locale and the keyboard layout that is used by the client computer.
If you modify the IgnoreRemoteKeyboardLayout registry entry to make the session use the locale and the keyboard layout that are in the user profile on the Windows XP-based computer, the entry does not work.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/842136/ )The IgnoreRemoteKeyboardLayout registry entry has no effect in Windows Server 2003
(https://support.microsoft.com/kb/322042/ )Input language of Terminal Server client does not match that of Terminal Server session
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates