Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must have Microsoft Windows XP Service Pack 2 (SP2) installed on the computer.
Restart requirementYou must restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
|File name||File version||File size||Date||Time||Platform|
Registry informationWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
After you apply this hotfix, you must enable this hotfix. To do this, follow these steps:
- Make sure that you exit Internet Explorer.
- Click Start, click Run, type regedit in the Open box, and then click OK.
- Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
- On the Edit menu, point to New, and then click Key.
- Type FEATURE_INTELLIFORMS_ALTERNATE_RELEASE_KB924301, and then press ENTER.
- Click FEATURE_INTELLIFORMS_ALTERNATE_RELEASE_KB924301.
- On the Edit menu, point to New, and then click DWORD Value.
- Type Iexplore.exe, and then press ENTER.
- Right-click Iexplore.exe, and then click Modify.
- In the Value data box, type 1, and then click OK.
Windows Server 2003
Service pack informationTo resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Hotfix informationTo resolve this problem in Microsoft Windows Server 2003, apply the hotfix that is described in the following Microsoft Knowledge Base article:
Article ID: 924301 - Last Review: 01/16/2015 09:17:16 - Revision: 6.0
- kbnosurvey kbarchive kbautohotfix kbwinserv2003sp2fix kbexpertiseinter kbwinxpsp2fix kbbug kbfix kbhotfixserver kbqfe KB924301