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Microsoft has released the Outlook 2003 post-Service Pack 2 hotfix package for Microsoft Office Outlook 2003.
This article describes the following items about the hotfix package:
The issues that the hotfix package fixes.
The prerequisites for installing the hotfix package.
Whether you must restart the computer after you install the hotfix package.
Whether the hotfix package is replaced by any other hotfix package.
Whether you must make any registry changes.
The files that the hotfix package contains.
This article describes the Microsoft Office Outlook 2003 issues that are fixed in the hotfix package that is dated August 21, 2006.
Issues that the hotfix package fixes
This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
E-mail messages that are printed to TIFF format by using the Microsoft Office Document Image Writer in Outlook 2003 may not be saved in the correct format
Consider the following scenario:
You specify the Microsoft Office Document Image (MODI) Writer as the default printer.
You set the MODI Writer to print in MDI format.
You start Outlook 2003.
You set the MODI Writer to print in TIFF format.
In Outlook 2003, you print an e-mail message without clicking Print on the File menu. For example, you click the Print button on the toolbar.
In this scenario, the e-mail message is not saved in the correct format. Additionally, you cannot open the .tif file in a TIFF viewer application. For example, if you try to open the .tif file in Microsoft Paint, you receive the following error message:
Paint cannot read this file. This is not a valid bitmap file, or its format is not currently supported.
Outlook 2003 may not print to the default printer when you print .msg files
Consider the following scenario:
You have two printers.
You specify the first printer (printer A) as the default printer.
You start Outlook 2003.
You specify the second printer (printer B) as the default printer.
In Outlook 2003, you save an e-mail message in Outlook Message (.msg) format.
You print the .msg file from outside Outlook. For example, in Windows Explorer, you right-click the .msg file, and then click Print.
In this scenario, the .msg file is printed on the first printer (printer A) instead of on the second printer (printer B).
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The following list contains prerequisites for the hotfix package:
The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 2 hotfix. To install the hotfix, you must have Office 2003 Service Pack 2 installed.For more information about Office 2003 SP2, click the following article number to view the article in the Microsoft Knowledge Base:
The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Service Pack 2 or Office 2003 with Service Pack 1. However, we have tested this hotfix more extensively on Office 2003 with Service Pack 2 than on Office 2003 with Service Pack 1. If you install this hotfix on a computer that is running Office 2003 with Service Pack 1, some file conflicts might occur. We support this configuration, but we do not recommend it.
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
To use one of the hotfixes in this package, you do not have to make any changes to the registry.
Hotfix file information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.
The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Windows Installer .msp file information
After the hotfix package is installed, the global version of this hotfix package has the file attributes, or a later version of the file attributes, that are listed in the following table:
For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates