Deactivated custom entity records are unexpectedly visible in the associated view in Microsoft Dynamics CRM 3.0

This article has been archived. It is offered "as is" and will no longer be updated.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
Symptoms
Consider the following scenario in Microsoft Dynamics CRM 3.0:
  • You create a custom entity and then associate it to another entity such as Account.
  • You create a new Account record.
  • You create a new custom entity record and then deactivate the record.
  • You open the associated view for the custom entity from the Account Detail Web page.
In this scenario, the deactivated custom entity record is still visible.
Resolution
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0
More information
For more information about how to revert to the pre-hotfix behavior, click the following article number to view the article in the Microsoft Knowledge Base:
934805 Deactivated custom entity records are invisible in the associated view in Microsoft Dynamics CRM 3.0
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Properties

Article ID: 924879 - Last Review: 01/15/2015 15:12:27 - Revision: 4.0

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