The computer stops responding when you use a USB device on a multiprocessor computer that is running Windows Server 2003

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you use a universal serial bus (USB) device on a multiprocessor computer that is running Microsoft Windows Server 2003, the computer stops responding.
Cause
This problem occurs because of an intermittent timing problem in the Usbport.sys file.
Resolution
This update has been superseded by another update. For information about the newer update, click the following article number to view the article in the Microsoft Knowledge Base:
931317 The computer stops responding when you use a USB device on a multiprocessor computer that is running Windows Server 2003
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
CM62381
Properties

Article ID: 925020 - Last Review: 01/15/2015 15:12:47 - Revision: 3.0

  • Microsoft Windows Server 2003 Service Pack 1
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • kbnosurvey kbarchive kbfix kbqfe KB925020
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