You receive an error message when you add a member to a marketing list in the Microsoft Dynamics CRM client for Outlook

Notice
The hotfix that is discussed in this article is unavailable for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you add a member to a marketing list in the Microsoft Dynamics CRM client for Microsoft Office Outlook, you receive one of the following error messages:
Please add a valid HRESULT for this error.
Server was unable to read request. There is an error in XML document. GUID should contain 32 digits with 4 dashes.
An error has occurred. For more information contact your system administrator.
You do not have sufficient privileges to open this Lookup dialog box.
RESOLUTION
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0
MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Properties

Article ID: 926009 - Last Review: 01/16/2015 02:06:09 - Revision: 1.3

  • Microsoft CRM 3.0
  • Microsoft CRM client for Microsoft Office Outlook
  • kbnosurvey kbarchive kberrmsg kbhotfixserver kbqfe kbmbsmigrate KB926009
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