CPU usage may be more than expected or the computer may stop responding during a full crawl or an incremental crawl of a Windows SharePoint Services 2.0 server

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Symptoms
When you perform a full crawl or an incremental crawl of the documents on a server that is running Microsoft Windows SharePoint Services 2.0, the computer may experience more CPU usage than expected. Additionally, the computer may stop responding.
Cause
This problem may occur because your antivirus program may scan each document during the crawl process. These scans may occur even if the documents are configured to be scanned only when they are accessed.
Resolution

Service pack information

This problem was first corrected in Windows SharePoint Services 2.0 Service Pack 3.To resolve this problem, obtain the latest service pack for Windows SharePoint Services 2.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
906795 How to obtain the latest service pack for Windows SharePoint Services 2.0

Hotfix information

How to obtain the hotfix

This issue is fixed in the Windows SharePoint Services post-Service Pack 2 Hotfix Package that is dated November 9, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927878 Description of the Windows SharePoint Services post-Service Pack 2 hotfix package: November 9, 2006

Hotfix information

After you apply hotfix 927878, you can disable the scanning of documents by your antivirus program when you perform a full crawl or an incremental crawl of a Windows SharePoint Services 2.0 server. To do this, you must use the Stsadm.exe command-line tool.

Hotfix 927878 adds a new Stsadm.exe property that is named avskipsearchcrawl. The default value of the avskipsearchcrawl property is set to no. By default, the property is disabled.

To prevent the scanning of documents by your antivirus program during the crawl process, enable the avskipsearchcrawl property. To do this, type the following command line:
stsadm -o setproperty -pn avskipsearchcrawl -pv yes
To allow for the scanning of documents by your antivirus program during the crawl process, disable the avskipsearchcrawl property. To do this, type the following command line:
stsadm -o setproperty -pn avskipsearchcrawl -pv no
You do not have to restart any services after you enable or disable the avskipsearchcrawl property.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
windowssharepointservices wss sts wssv3 WSSv2
Properties

Article ID: 926886 - Last Review: 01/16/2015 02:07:30 - Revision: 5.0

Microsoft Windows SharePoint Services 2.0

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