Article ID: 926891 - View products that this article applies to.
Consider the following scenario. You use a Microsoft Exchange Server e-mail client, such as Microsoft Office Outlook, to send an e-mail message to a Microsoft Windows SharePoint Services 3.0 document library. The e-mail message contains an attachment. In this scenario, the e-mail message arrives in the document library. However, the attachment is missing.
This issue occurs when you associate the document library with an e-mail address. When you do this, the SharePoint Directory Management Service may not add the following attributes:
To resolve this issue, you must use Active Directory Service Interfaces (ADSI) to manually add the two missing attributes. To do this, follow these steps:
Note On the Microsoft Windows Server 2003 CD, ADSI Edit is included in Windows Support Tools. To install Support Tools for Windows Server 2003, use the SUPTOOLS.MSI program that is located in the Support\Tools folder. To install Support Tools for Windows 2000, use the Setup.exe program that is located in the Support\Tools folder.
In the Exchange Management Console, you can add a new Message Format under the Global Settings, set the domain to the Fully Qualified Domain Name of the SharePoint server, and set it to never use Exchange Rich-Text Format.
For more information about contacts and users, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/233209/ )Windows 2000 contacts and users
Article ID: 926891 - Last Review: February 6, 2011 - Revision: 3.0