Article ID: 927168 - View products that this article applies to.
After you enable both receive-side scaling and Internet Connection Sharing, TCP traffic stops. For example, the ping command does not work.
This problem occurs if the computer is running one of the following operating systems:
This problem occurs because receive-side scaling and Internet Connection Sharing are mutually exclusive.
To resolve this problem, disable either receive-side scaling or Internet Connection Sharing. Do not enable both receive-side scaling and Internet Connection Sharing at the same time.
How to disable receive-side scaling in Windows Server 2003To disable receive-side scaling in the network adapter driver in Windows Server 2003, follow these steps:
How to determine whether receive-side scaling is enabled in Windows VistaTo determine whether receive-side scaling is enabled in Windows Vista, type the following command at a command prompt:
netsh interface tcp show globalOutput will be displayed that resembles the following:
How to disable receive-side scaling in Windows VistaTo disable receive-side scaling, you have to type the following command at a command prompt:
netsh interface tcp set global rss=disabled
Fix it for meIf you want us to do this for you automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.
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Note This wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the Microsoft Windows Server 2003 Scalable Networking Pack release, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/912222/ )The Microsoft Windows Server 2003 Scalable Networking Pack release
(https://support.microsoft.com/kb/927695/ )You cannot host TCP connections when Receive Side Scaling is enabled in Windows Server 2003 with Service Pack 2
(https://support.microsoft.com/kb/936594/ )You may experience network-related problems after you install Windows Server 2003 SP2 or the Scalable Networking Pack on a Windows Server 2003-based computer
Article ID: 927168 - Last Review: September 11, 2011 - Revision: 5.0