Windows Server 2003 cluster node stops responding, and failover to another node does not occur

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
Consider the following scenario. You deploy Microsoft Windows Server 2003. You configure the security event logs retention mandate and size mandate for a size that is larger than the default size. The system stops responding during typical usage and event log growth.

In this scenario, the following symptoms occur:
  • All processes that depend on the Service Control Manager (SCM) stop responding. For example, the server may eventually stop responding. If this occurs, you must restart the server.
  • If the server is a cluster node, the server stops responding. Failover to another node may not occur.
RESOLUTION
To resolve this problem, install hotfix 931304. For more information about hotfix 931304, click the following article number to view the article in the Microsoft Knowledge Base:
931304 Windows Server 2003 stops responding when the event log size is larger than the default size
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 927197 - Last Review: 01/15/2015 09:13:41 - Revision: 4.3

  • Microsoft Windows Server 2003 Service Pack 2
  • Microsoft Windows Server 2003 Service Pack 1
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
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