Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
When you start a Microsoft Windows 2000-based computer, the "Preparing network connections" stage of startup takes longer than two minutes. Additionally, an event that resembles the following is logged in the System log:
Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7022 Date: Date Time: Time User: User Name Computer: Computer Name Description:The DHCP Client service hung on starting.
This problem occurs after you install security update 914388 on the computer.
Note Security update 914388 is described in security bulletin MS06-036.
This problem occurs because of a dependency between the DHCP Client service and the Protected Storage service. Security update 914388 introduces this dependency. Therefore, this problem occurs after you install security update 914388.
During the DHCP Client service's startup process, the Protected Storage service may not start. When this happens, the DHCP Client service changes its status to "Starting." The Service Control Manager (SCM) cannot start other services until the DHCP Client service changes its status to "Started" or to "Failed." The DHCP Client service takes several minutes to change its status. Therefore, the "Preparing network connections" stage of startup takes longer than two minutes.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To work around this problem, add the ProtectedStorage dependency to the DHCP Client service. To do this, follow these steps:
Click Start, click Run, type regedt32, and then click OK.
Locate and then click the following registry subkey:
The Service Control Manager is waiting for the DHCP Client service to start. Therefore, the Service Control Manager cannot start the Netlogon service. The DHCP Client service cannot start because of a service dependency.