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A computer may use the Offline Files feature to access a shared network resource even though the network connection has sufficient speed in Windows XP

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
In Microsoft Windows XP, a computer may use the Offline Files feature to access a shared network resource even though the network connection has sufficient speed.

This problem occurs if the following conditions are true:
  • The Configure Slow Link Speed Group Policy setting is turned on. The setting includes a threshold value.
  • Hotfix 900387 is applied.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
After you apply this hotfix, the connection is regarded as a slow connection only when the network speed is less than the threshhold value that you configure.

Call stack information

When this problem occurs, the following call stack is generated:
Bp mrxsmb!CheckRegistryForSlowLinkSettings ".echo starting CheckRegistryForSlowLinkSettings;.time;.reload/user;.echo;kv50;.echo;.echo;g"Bp mrxsmb!MRxSmbInitializeRecurrentServices+0x7f ".echo;.echo reading SlowLinkTimerInterval from MRxSmbInitializeRecurrentServices;.time;.echo SlowlinkTimerInterval value at this point: ;dd SlowLinkTimerInterval l1; .echo; kv 50;g"Bp mrxsmb!CscSlowLinkThroughputCalculator ".echo Recurrent service CscSlowLinkThroughputCalculator running at : ;.time;g"First breakpoint (Recurrent service speed calculator starting)-----------------reading SlowLinkTimerInterval from MRxSmbInitializeRecurrentServicesDebug session time: Tue Sep 12 11:55:14.239 2006 (GMT+2)System Uptime: 0 days 0:00:27.840SlowlinkTimerInterval value at this point:f5c70178 00000000 ******* à timer value is 0ChildEBP RetAddr Args to Child f896bc38 f5c828f0 819eeb38 81e52c00 f896bca4 mrxsmb!MRxSmbInitializeRecurrentServices+0x7f f896bc4c f5ce6956 819eeab8 81e52c00 00000000 mrxsmb!MRxSmbStart+0x88 f896bca4 f5c829f2 819eeab8 819eeacb 00000000 rdbss!RxStartMinirdr+0x131 f896bce0 f5ced1ea 019eeab8 819eeb44 81cffec8 mrxsmb!MRxSmbDevFcbXXXControlFile+0x330f896bcf4 f5ced22e 819eeab8 00140191 f896bd74 rdbss!RxXXXControlFileCallthru+0x62f896bd04 f5cfa1d0 819eeab8 819eeb44 80550420 rdbss!RxCommonDevFCBFsCtl+0x68f896bd74 804ed99f 819eeab8 00000000 81fcbb30 rdbss!RxFspDispatch+0x12b f896bdac 8057dfe1 819eeab8 00000000 00000000 nt!ExpWorkerThread+0xfe f896bddc 80512c12 804ed8cc 00000000 00000000 nt!PspSystemThreadStartup+0x3483]00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16Second breakpoint------------------------------(Reading and initializing SlowLinkTimerInterval from registry (2 possibilities in registry – netcache locations) starting CheckRegistryForSlowLinkSettingsDebug session time: Tue Sep 12 11:56:35.687 2006 (GMT+2)System Uptime: 0 days 0:01:49.287ChildEBP RetAddr Args to Child f55e7914 f5c8401d f55e7a30 f55e7970 f55e7a80 mrxsmb!CheckRegistryForSlowLinkSettings f55e7928 f5c8955e f55e7970 00000000 819eeab8 mrxsmb!IoctlSwitches+0x161f55e7a80 f5c73f57 819eeab8 00000000 819eeab8 mrxsmb!MRxSmbCscIoCtl+0x41af55e7ab8 f5ced1ea 019eeab8 f5ced167 819eeab8 mrxsmb!MRxSmbDevFcbXXXControlFile+0x37af55e7acc f5ced18c 819eeab8 819eeab8 f5ce38fc rdbss!RxXXXControlFileCallthru+0x62f55e7ad8 f5ce38fc 819eeab8 81f40308 f5cec088 rdbss!RxCommonDevFCBIoCtl+0x1df55e7b78 f5cecd97 f5cec088 81b68b0e 81b68b90 rdbss!RxFsdCommonDispatch+0x339f55e7ba0 f5c73e48 81e52c00 81b68b0e 804f4c8c rdbss!RxFsdDispatch+0xb4f55e7bc0 804ecd5a 00000000 01b68b20 f55e7c18 mrxsmb!MRxSmbFsdDispatch+0x132*** ERROR: Symbol file could not be found. Defaulted to export symbols for SYMEVENT.SYS - f55e7bd0 f4f1d184 00000000 f55e7c18 81c45978 nt!IopfCallDriver+0x31WARNING: Stack unwind information not available. Following frames may be wrong.f55e7c58 8058d544 81a64940 81b68b20 81f40308 SYMEVENT!SYMEvent_GetVMDataPtr+0x69e4f55e7d00 8059a155 000003c4 00000000 00000000 nt!IopXxxControlFile+0x5ecf55e7d34 804da1dd 000003c4 00000000 00000000 nt!NtDeviceIoControlFile+0x28f55e7d34 7ffe0304 000003c4 00000000 00000000 nt!_KiSystemService+0xc400d3fbb4 77f5b864 77e7565b 000003c4 00000000 SharedUserData!SystemCallStub+0x400d3fbb8 77e7565b 000003c4 00000000 00000000 ntdll!ZwDeviceIoControlFile+0xc00d3fc18 7660b02f 000003c4 00140ffb 00d3fd8c kernel32!DeviceIoControl+0xdd00d3fdd8 766037f9 ffffffff 766112e8 00d3fe08 cscdll!EnableShadowing+0xec00d3ff14 7660383e 00000000 76604304 00106c70 cscdll!EnableCSC+0x9a00d3ff1c 76604304 00106c70 00000000 0007f340 cscdll!ProcessStartStopAgent+0x10 00d3ff40 76607132 000acc5a 000acc5a 00000000 cscdll!ReInt_WinMain+0x94 00d3ff54 76609856 00000000 01037582 00d3ff78 cscdll!MprServiceProc+0x1700d3ff5c 01037582 00d3ff78 00106c70 0006fc28 cscdll!WinlogonStartupEvent+0x40 00d3ffb4 77e7d28e 00106c70 00106c70 0006fc28 winlogon!WlpExecuteNotify+0xc0 ******* winlogon startup00d3ffec 00000000 010374c2 00106c70 00000000 kernel32!BaseThreadStart+0x37Third breakpoint----------------Speed calculator is looping, timer interval not respected, socase SERVER_LINK_TRANS_OFFLINE: in CscSlowLinkStateMachine decide to go offline very quickly.Recurrent service CscSlowLinkThroughputCalculator running at :Debug session time: Tue Sep 12 11:56:51.750 2006 (GMT+2)System Uptime: 0 days 0:02:05.350 ****we are looping Recurrent service CscSlowLinkThroughputCalculator running at :Debug session time: Tue Sep 12 11:56:51.810 2006 (GMT+2)System Uptime: 0 days 0:02:05.410 ****we are loopingRecurrent service CscSlowLinkThroughputCalculator running at :Debug session time: Tue Sep 12 11:56:51.870 2006 (GMT+2)System Uptime: 0 days 0:02:05.470Recurrent service CscSlowLinkThroughputCalculator running at :Debug session time: Tue Sep 12 11:56:51.930 2006 (GMT+2)System Uptime: 0 days 0:02:05.530Recurrent service CscSlowLinkThroughputCalculator running at :Debug session time: Tue Sep 12 11:56:51.990 2006 (GMT+2)System Uptime: 0 days 0:02:05.590Recurrent service CscSlowLinkThroughputCalculator running at :Debug session time: Tue Sep 12 11:56:52.050 2006 (GMT+2)System Uptime: 0 days 0:02:05.650Recurrent service CscSlowLinkThroughputCalculator running at :Debug session time: Tue Sep 12 11:56:52.110 2006 (GMT+2)System Uptime: 0 days 0:02:05.710Recurrent service CscSlowLinkThroughputCalculator running at :Debug session time: Tue Sep 12 11:56:52.170 2006 (GMT+2)System Uptime: 0 days 0:02:05.770Recurrent service CscSlowLinkThroughputCalculator running at :Debug session time: Tue Sep 12 11:56:52.230 2006 (GMT+2)System Uptime: 0 days 0:02:05.830

Article ID: 927507 - Last Review: 01/16/2015 09:20:24 - Revision: 4.0

Microsoft Windows XP Professional

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