Article ID: 927526 - View products that this article applies to.
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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
When you try to use Windows Fax and Scan to send or receive a fax in Windows Vista, the transmission may not finish after a connection is established.
This issue may occur if one of the following conditions is true:
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To work around this issue, you must use a different class support to retransmit the fax. To do this, follow these steps:
For more information about sending a fax in Windows Vista, visit the following Microsoft Web site:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 927526 - Last Review: January 16, 2015 - Revision: 1.0