The Import Customizations Web page does not close as expected when you try to import customizations in Microsoft Dynamics CRM 3.0 after you install Internet Explorer 7

This article has been archived. It is offered "as is" and will no longer be updated.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
Symptoms
You install Windows Internet Explorer 7. Then, you try to import customizations in Microsoft Dynamics CRM 3.0. However, the Import Customizations Web page does not close as expected after you click Import All Customizations or Import Selected Customizations. Additionally, the import process is not completed.
Resolution
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0
This problem is fixed in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935731 Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available
More information
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
crm3 crm30 crm3.0 hang stall stalls hangs
Properties

Article ID: 927667 - Last Review: 01/15/2015 16:53:58 - Revision: 3.0

  • Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers
  • kbnosurvey kbarchive kbfix kbMBScustomization kbHotfixServer kbqfe kbMBSMigrate KB927667
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