Article ID: 927832 - View products that this article applies to.
When you open the Server Properties dialog box on a Windows Vista-based print server through a remote connection, you find that the Add and Remove commands on the Drivers tab are unavailable.
This article helps you work around this problem.
The issue occurs if the following conditions are true:
To work around this behavior, you can log on to the print server locally to add or to remove the drivers. Or, you can change the registry on the Windows Vista-based print server so that full credentials are passed between the client computer and the print server.
To have us change the registry for you, go to the "Fix it for me" section. If you would rather change the registry yourself, go to the "Let me fix it myself" section.
Fix it for meTo work around this problem automatically, click the Fix this problem link, click Run in the File Download dialog box, and then follow the steps in the wizard.
Fix this problem
Microsoft Fix it 50005
Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD. Then, you can run this fix on the computer that has the problem.
Now go to the "Did this fix the problem?" section.
Let me fix it myselfImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Did this fix the problem?Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support
The LocalAccountTokenFilterPolicy entry in the registry can have a value of 0 or 1. These values change the behavior of the entry as follows:
Article ID: 927832 - Last Review: September 23, 2011 - Revision: 4.0