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You cannot connect to a shared printer when you enable the protected mode in Internet Explorer 7 on a Windows Vista-based Computer

SYMPTOMS
When you enable the protected mode in Windows Internet Explorer 7 on a Windows Vista-based computer, you cannot connect to a shared printer by using Internet Explorer 7.
CAUSE
This behavior occurs because some registry subkeys are restricted when you enable protected mode in Internet Explorer 7. The registry subkeys make sure that you can connect to a shared printer by using Internet Explorer 7.

Note By default, protected mode is enabled in Internet Explorer 7.
WORKAROUND
To work around this behavior, connect to a shared printer by using the Add Printer Wizard.
MORE INFORMATION

Steps to reproduce this behavior

  1. Start Internet Explorer 7, and then type http://<servername>/<printers> in the Address bar.
  2. Select a printer, and then click Connect under Printer Actions.
In this case, you cannot connect to a shared printer.
Properties

Article ID: 927842 - Last Review: 04/19/2008 00:03:34 - Revision: 2.2

  • Windows Internet Explorer 7
  • kbexpertiseadvanced kbtshoot kbprb KB927842
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