Article ID: 928269 - View products that this article applies to.
Consider the following scenario. You configure the Smartcard Removal Behavior: Force Logoff Group Policy setting together with the Remove Lock Computer Group Policy setting. When you do this, you are not logged off after you remove the smart card. This behavior occurs on a computer that is running Microsoft Windows XP Professional.
In this scenario, when you remove the smart card, you expect the following results:
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesYou must install Microsoft Windows XP Professional Service Pack 2 (SP2) before you install the hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
Restart requirementYou have to restart the computer after you apply the hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows software update packages
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/910482/ )After you remove a smart card from a Windows XP-based computer, you are not logged off, or the workstation is not locked
(https://support.microsoft.com/kb/227873/ )Smart card removal options in Windows 2000
(https://support.microsoft.com/kb/174840/ )Disabling buttons in the Windows NT Security dialog box
Article ID: 928269 - Last Review: October 8, 2011 - Revision: 3.0