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On a server that is running Microsoft Exchange Server 2007, you use a backup application that calls the DoSnapshotSet method. However, the call may stop responding (hang) in the Exchange store because of an intermittent disk error. Then, when you try to use the backup application to call the AbortBackup method, the backup application stops responding.
Service pack information
This problem was first corrected in Exchange 2007 Service Pack 1.
To resolve this problem, install Update Rollup 1 for Exchange Server 2007. For more information about Update Rollup 1 for Exchange Server 2007, see the following Exchange Help topic: