ID do artigo: 930164 - Exibir os produtos aos quais esse artigo se aplica.
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When you try to install Windows Live OneCare, you receive the following error message that has the error code 0037-80070643:
Installation did not succeed
An error occurred during Window Live OneCare Installation. Please contact support.
The Windows Live OneCare service was not installed correctly because of permissions-related problems in the registry.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, visit the following Web site:
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.Modify the permissions, and then delete a registry key that is related to Windows Live OneCare. To do this, follow these steps: