Error message when you try to start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx6C-800700C1"

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Symptoms
When you try to start an application in Microsoft SoftGrid, you receive the following error message:
The SoftGrid Client could not launch Application.
%1 is not a valid Win32 application.
Error code: xxxxxx-xxxxxx6C-800700C1
Cause
This problem occurs because the script within the .osd file does not contain data. For example, the .osd file may contain code that resembles the following code example.
<SOFTPKG>  <DEPENDENCY>    <SCRIPT>        <SCRIPTBODY></SCRIPTBODY>    </SCRIPT>  </DEPENDENCY></SOFTPKG>
In this code example, the <SCRIPTBODY> child element of the <SCRIPT> element does not contain data.
Resolution
To resolve this problem, follow these steps:
  1. Edit the .osd file by using a text editor. For example, edit the file by using Notepad.
  2. Locate the <SCRIPT> element and the <SCRIPTBODY> element.
  3. If you want a script, add a script between the <SCRIPTBODY> element and the </SCRIPTBODY> element. Otherwise, remove all code between the <SCRIPT> element and the </SCRIPT> element.
  4. Save the .osd file, and exit the text editor.
Properties

Article ID: 930636 - Last Review: 01/16/2015 15:48:40 - Revision: 3.0

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