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When you try to install one of the following applications, the installation fails:
ProClarity Desktop Professional 6.2
ProClarity KPI Designer
ProClarity Business Reporter for Excel
This issue occurs if the following conditions are true:
You try to install the application by performing a silent installation.
The installation file is not a Microsoft Windows Installer package.
This issue occurs because the silent installation process tries to write a log file to a read-only location. Typically, this issue occurs when you try to perform a silent installation by using an installation file that is in a read-only location. The read-only location may be a CD or a read-only shared folder.
Before you perform the silent installation, copy the installation file to a writable location.
install non-MSI failures Web Professional silent failure