Error message when you try to start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx44-00000B0A"

This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you try to start an application in Microsoft SoftGrid, you receive the following error message:
The SoftGrid Client could not launch application_name.
A script or other auxiliary process did not complete in time. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx44-00000B0A
When this issue occurs, an entry that resembles the following is logged in the SoftGrid Client log file (Sftlog.txt):
The SoftGrid client could not complete an RTSP GET_PARAMETER request for session 0x00000000 (rc xxxxxx0A-00000104).
Additionally, an entry that resembles the following is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
No information is logged to sft-server.log for this error code.
CAUSE
This issue occurs if the SCRIPT element in the .osd file did not finish before the time-out value was reached.
MORE INFORMATION
For more information about how to modify the time-out value of the SCRIPT element in the .osd file, click the following article number to view the article in the Microsoft Knowledge Base:
931250 How to modify the .OSD file SCRIPT timeout
Properties

Article ID: 930747 - Last Review: 01/15/2015 15:20:36 - Revision: 2.1

  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
  • kbnosurvey kbarchive kbtshoot kbexpertiseinter KB930747
Feedback