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When you try to start an application in Microsoft SoftGrid, you receive the following error message:
The SoftGrid Client could not launch application_name. A script or other auxiliary process did not complete in time. Please report the following error code to your System Administrator. Error code: xxxxxx-xxxxxx44-00000B0A
When this issue occurs, an entry that resembles the following is logged in the SoftGrid Client log file (Sftlog.txt):
The SoftGrid client could not complete an RTSP GET_PARAMETER request for session 0x00000000 (rc xxxxxx0A-00000104).
Additionally, an entry that resembles the following is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
No information is logged to sft-server.log for this error code.
This issue occurs if the SCRIPT element in the .osd file did not finish before the time-out value was reached.
For more information about how to modify the time-out value of the SCRIPT element in the .osd file, click the following article number to view the article in the Microsoft Knowledge Base: